Employee Assistance Program

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Employee Assistance Program Services

The City offers Employee Assistance Program Services through three different providers to better help meet the varied and specialized needs of our benefitted employees.  There is no charge to members for any eligible EAP service.

Public Safety EAP (for Sworn Fire Professionals)

You protect the public, but where can you go for support? All career professional firefighters now have free access to a Public Safety EAP that provides resources to address the unique needs and stressors that impact first responders.

Offered through the Special Districts Association of Oregon (SDAO) and Special Districts Insurance Services (SDIS), the Public Safety EAP is a confidential counseling and support service staffed by trained professionals 24 hours a day to assist public safety personnel and their families.

Employees and their immediate family are eligible for up to 6 counseling sessions per year with mental health professionals that specialize in fire and EMS issues, along with a wide range of additional benefits such as performance coaching, personal assistant services, and unlimited web-based access.

Public Safety EAP

Phone 888-327-1060 24 hours a day

Website: www.theeap.com/public-safety-eap


MTR Therapy

MTR Therapy specializes in providing wellness counseling services for people who identify as Lesbian, Gay, Bisexual, Trans, Queer, plus (LGBTQ+), People of Color (POC), and Allies. MTR Therapy delivers wellness services by people who reflect the communities they serve.

Services are virtual and sessions are available 7 days/week. Benefitted employees, eligible family members, and members of your household are eligible for up to 4 free* sessions per distinct problem per calendar year and are inclusive of assessments and intakes, counseling, health and life coaching, and mentoring.

MTR Therapy also offers virtual walk-ins every Wednesday, from 3 p.m. - 5 p.m. which can be used to check-in, alleviate some stress, begin intake for services, or just learn more about MTR Therapy's services. Virtual walk-ins will be individual meetings that will last about 20 minutes. Please use the following  link to access the walk-in space:

Virtual Walkin

MTR Therapy

Phone 267-702-4426

Website: www.mtrtherapy.com

*Charges for late cancellations and no-show appointments are the member's responsibility and not payable by the City of Eugene

Cascade Behavioral Health & EAP

Cascade Behavioral Health & EAP offers a broad range  of services at no charge for all benefitted employees, eligible family members,  and any member of the employee’s household to assist you in finding solutions to your concerns.  You do not need to be covered under our health insurance to receive this benefit. Eligible members can receive up to 4 visits per issue per year.

Services include confidential, professional counseling, conflict resolution, career guidance, and legal and financial referrals. They also offer critical incident debriefing and  unlimited supervisory consultations.

Cascade Behavior Health & EAP hosts a variety of free training programs throughout the year to assist employees and their family members in gaining valuable life skills.

Cascade Behavioral Health & EAP

Phone: 541-345-2800

Website: www.cascadehealth.org