What is a compliance check and how will it work?
The Lane County Health Department, in partnership with the Oregon State Police, will be coordinating compliance checks. The Oregon State Police hire and train youth to enter stores and attempt to purchase a tobacco product, as a part of the State of Oregon’s SYNAR compliance checks. These youth will be carrying their own valid ID, indicating that they are underage, and will be instructed to produce the ID for the clerk, when asked for it. If the clerk complies with the law and refuses the illegal sale, the compliance check ends.
In the event that a clerk makes an illegal sale, a representative of the Lane County Health Department will approach the clerk in order to gather information, including employee training verification forms, needed by the City of Eugene to determine the type of civil penalty to be levied against the licensee. If a “manager on duty” is present, the Health Department representative will ask to work with that individual, rather than the clerk, in order to minimize the disruption to the business.

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1. What is the legal age for purchasing cigarettes or smokeless tobacco?
2. What are retailers required to do to ensure that customers are of legal age to purchase tobacco?
3. Can a retailer sell to a child whose parent sends the child into a store to buy tobacco products for the parent?
4. What should a salesclerk do when the clerk suspects that a customer’s ID is fake or has been altered?
5. Is a retailer responsible for preventing parents or other adults from purchasing tobacco products for minors?
6. What if the minor becomes angry when I, as a retailer, refuse to sell tobacco?
7. What is a compliance check and how will it work?
8. Who is responsible under the regulations: the employer or the sales clerk?
9. For a retail establishment that has failed the first compliance check, how much time will elapse between when the violation occurred and when a second compliance check will be completed?
10. Will the City/Health Department notify retailers who are found to be in compliance with the new ordinance?
11. Do the penalties escalate with continued violations?
12. What happens if a retailer fails to pay the fine levied by the city?
13. What can a manager do to assure that his/her employees uphold the Law?